Privacy Policy
Privacy Policy
Effective date: 01.04.2025
1. What data do we collect?
We only collect the data necessary to book your tour and contact you:
- Name
- Contact details (phone number, preferred messenger — WhatsApp / Telegram)
- Location (automatically via geolocation or manually on the map) — used to calculate tour prices, determine available routes, and organize pickup
- Tour information: route, date, time, number of participants
- Payment details (processed via third-party services — we do not store your card information)
2. How do we use your data?
- To process your booking
- To calculate the price and determine available tour options
- To share booking details with our tour partners
- To contact you and clarify details
- To provide customer support
3. Who has access to your data?
- Our team, who processes bookings
- Tour operator partners, who receive the data necessary to organize the tours
- Third-party services, used for payment processing and communication
We do not share your data with third parties without your consent, unless required by law.
4. How long do we store your data?
Your data is stored until you delete it manually in the app. You have full control over your personal information.
5. Security
We take reasonable technical and organizational measures to protect your data from unauthorized access, modification, or deletion.
6. Your rights
You can:
- Edit or delete your personal data at any time in the app
- Contact us via the support chat if you have any questions